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Team Manager, Non-Voice (Davao) - Temporary Remote

Job Title: Team Manager, Non-Voice (Davao) - Temporary Remote
Contract Type: Permanent
Location: Davao
Industry:
BPO
Reference: JOB_000305[727]
Contact Name: Cris Luna
Contact Email: cris@lennormetier.com
Job Published: August 04, 2020 14:59

Job Description

An exciting Team Manager (BPO), Non-Voice role has become available at one of the world's trusted BPO companies. This is for a non-voice account.

Location: Davao Temporary WFH

What you will get?
Relocation Assistance for Candidate outside Iloilo
Monthly Performance Incentives

Responsibilities:

  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Manage staff schedules, staff recruitment, training, performance evaluation, monitoring;
  • Define and manage the tasks, roles and responsibilities of the customer teams.

Qualifications:

  • University degree
  • At least 1-2 years experience in managing a team of at least 10 people in a BPO setup
  • Subject Matter Expert for 2 years will be considered as well.
  • Exceptional verbal and written communication skills.
  • Strong understanding of company products, policies, and services.
  • Ability to coach, train, and motivate employees and evaluate their performance.

Think you are an ideal candidate? Apply now!

Lennor Metier is a leading executive search and recruitment/headhunting agency in the Philippines, with substantial experience in hiring top-caliber professionals for companies in the Consumer Goods, Healthcare, Technology, Finance, manufacturing, and engineering industries