An exciting Sales Support Specialist role has become available at one of the multinational Transport and Logistics companies.

Location:  BGC, Taguig – temporary remote

 What to expect from the role:

• Supports Sales Team through preparation, updating and review of customer pricing & value proposals.
• Prepares sales contracts/proposals based on approved proposals and ensuring all external proposals are accompanied by our standard terms & conditions of carriage & credit.
• Fully understand and utilize Quotation Module for rate requests and quoting to Customers when required
• Determine customer requirements and liaise with Sales team to act quickly in responding to their Customer requests
• Will be responsible for creating on following up on quotations and proposals to customers assigned
• Follow the “knowledge transfer” guidelines to ensure smooth transition from sales to operations
• Quickly identify and own customer issues.
• Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit, and sales rep
• Take ownership of administrational duties

 Requirements:

• Bachelor’s degree holder
• At least 3 years of experience in Freight forwarding
• Self-motivated, flexible, with the ability to deal with high levels of complexity, change and evolving processes, often at short notice.
• Excellent attention to detail and accuracy; strong critical self-review skills.
• Willing to work on a graveyard shift

Think you are an ideal candidate? Apply now!