BILINGUAL HINDI/ENGLISH CSR (Ortigas, Pasig City)
Philippines’ trusted executive search and recruitment company Lennor Metier is urgently recruiting for a highly technical Bilingual Hindi/English CSR on behalf of one of the leading outsourcing companies.
The position will be based in Ortigas, Pasig, Philippines.
- Communicates with the internal stakeholder to implement performance management cycle and initiatives
- Identify and receive fault reporting & service inquiries from VIP clients through telephone
- Handle simple troubleshooting on e-banking services
- Provide case updates to our customers and clients
- Answer calls in a native language and/or English based on the needs of the account
- Willing to accept that functions and responsibilities that may be modified based on the needs of the Account (i.e. Work during the holiday season, shifting schedules, handling any contact channel such as chat, email and Social Media)
- Other tasks/functions that may be assigned by the Company as per the business requirement. These may change from time to time to reflect the changing requirement of your position and our business.
- At least Two Years in College
- Good command of spoken and written Hindi and English
- BPO exposure is an advantage
- Good time management, able to multi-task and can work under high pressure
- Good interpersonal skills
- Experience in banking, finance or the insurance industry is an advantage
- Able to work in shifting schedules
If you are keen to join and ready to take up the challenge, please send your application now!
Kindly visit our website at www.lennormetier.com for more exciting job opportunities