Bilingual Customer Support (Bahasa Melayu)

Job Title: Bilingual Customer Support (Bahasa Melayu)
Contract Type: Permanent
Location: Mandaluyong City
Reference: JOB_000137[643]
Contact Name: Vil Pagsanjan
Contact Email:
Job Published: February 04, 2020 10:56

Job Description

Bilingual Customer Support (Bahasa Melayu)

Philippines’ trusted executive search and recruitment company Lennor Metier is urgently recruiting for a customer-oriented Bilingual Customer Support (Bahasa Melayu) on behalf of a global company.

The position will be based in Mandaluyong, Philippines.

Job Summary

This position serves customers by providing product and service information; resolving product and service problems.



  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed


  •  Bachelor’s degree in any field
  •  With at least 1 year of customer service experience
  • Fluent in both English and Bahasa
  • Exceptional customer service skills
  • Results-oriented, flexible, organized and systematic
  • Wiling to be assigned in Mandaluyong City


 If you are keen to join and ready to take up the challenge, please send your application now!

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