An exciting Bilingual Cantonese CSR role has become available at one of the trusted companies.
Location: Pasig City, Philippines
What to expect from the role:
- Communicates with the internal stakeholder to implement performance management cycle and initiatives
- Identify and receive fault reporting & service inquiries from VIP clients through telephone
- Provide case updates to our customers and clients
- Answer calls in a native language and/or English based on the needs of the account
- Willing to accept that functions and responsibilities that may be modified based on the needs of the Account (i.e. Work during the holiday season, shifting schedules, handling any contact channel such as chat, email and Social Media)
- Other tasks/functions that may be assigned by the Company as per the business requirement
- With at least 2 years in College
- Good command of spoken and written Cantonese and English
- At least 2-year experience
- BPO exposure is an advantage
- Good time management, able to multi-task and can work under high pressure
- Good interpersonal skills
- Able to work in shifting schedules
Think you are an ideal candidate? Apply now!
Lennor Metier is a leading executive search and recruitment/headhunting agency in Asia, with substantial experience in hiring top-caliber professionals for companies in the Consumer Goods, Healthcare, Technology, Finance, manufacturing, and engineering industries.