Account Manager (eCommerce),Ho Chi Minh

Job Title: Account Manager (eCommerce),Ho Chi Minh
Contract Type: Permanent
Location: Ho Chi Minh City
Reference: JOB_000319[486]
Contact Name: Thuong Ngo
Contact Email:
Job Published: August 11, 2020 11:01

Job Description

An exciting Account Manager role has become available at Asia's fast-growing eCommerce company.


Location:  Ho Chi Minh City


What to expect from the role:

Commercial Management

  • Manage sales performance (GMV), online marketing performance, campaign performance and operational excellence for each client
  • Consult and execute a commercial strategy for clients across E-commerce Marketplace (Lazada, Shopee, 11th street), own store and on social media
  • Coordinate with internal departments (warehouse, graphic designer, content team, customer service team, etc.) or 3rd party service partners to ensure deliverables in a timely manner
  • Support day-to-day operation in content creation, supply chain management, and promotion management and business analytics
  • Prepare reports and conduct performance reviews with clients and the marketplace on a weekly or monthly basis
  • Maintain close relationships with clients by ensuring client’s issues are addressed and fixed in a timely manner

Content Management

  • Plan product contents on eCommerce channels such as Shopee, Lazada, and Tiki. Contents include but not limited to product names, product descriptions, and product specifications
  • Actively compare and contrast our products with competitive products in the market



  • Bachelor degree (economics, business management, statistics)
  • Able to use basic Microsoft Office software and Google Web Application such as Microsoft Word, Powerpoint, Google Drive, Google Docs
  • Proficient in both Microsoft Excel and Google Sheet; familiar with a basic functionality such as VLOOKUP, PIVOT Table for example
  • Able to communicate effectively with customers, colleagues, and other stakeholders
  • Able to converse, read, and write in English at a business proficient level
  • Understand basic functions with Photoshop and/or Illustrator software is a plus


Think you are an ideal candidate? Apply now!


Lennor Metier is a leading executive search and recruitment/headhunting agency in Southeast Asia, with substantial experience in hiring top-caliber professionals for companies in the Consumer Goods, Healthcare, Technology, Finance, manufacturing, and engineering industries.